1. Warranty - We've actually talked about a lot of these items, including adding a warranty on top of the cars we represent. We'd be able to do this because we do a mechanical inspection on each car. The 1 thing we can't do is add CPO (that's manufacturer only).
2. Experienced Sales People - sales person turnover is roughly 50% per year at the average dealership. Because of this, dealerships don't spent money on sales person training. Experienced sales people are difficult to get.
We're working on it and want to add more value than dealerships for less!
I'd love to talk more. If you're interested, please email me at val@instamotor.com