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I liked this article, but, to use journalist lingo, he "buries the lede" a little.

"It’s also tough because since breaking the news to our current set of 3 customers, I’ve received very positive feedback..."

A grand total of three customers. This isn't like Google Wave going away. Or, then again, maybe it is. After all, he had three more customers than they did.

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Hey! I'll have you know I loved Google Wave. :)

Kidding aside, Google Wave is an interesting case because it's a product that actually was very popular, just in a use case that was completely different than what it was intended for, and in a way that didn't serve Google. Many startups/companies were using Google Wave as a simple project collaboration tool, and honestly, I still think it was one of the better tools out there for that, and I haven't found a decent replacement.

Haha, I completely agree with you - which is why it's so silly I'm feeling like I'm letting people down - it's just 3 people. I need to get over it and move on.

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