And this is the intention. The best case scenario, would be for me to come back to the same hotel. And tip the same front desk person. And then we build a relationship.

-I benefit because I get free stuff. -front desk benefits because they get cash. -hotel benefits because I keep coming back to the hotel (because of relationship i form with front desk attendant).

With one exception, I never [e.g. 4+ years pass] visit the same hotel/motel twice.

So to me...most of the customer is there once and never [e.g. 4+ years pass] again.

Maybe for someone who hits the same hotel/motel multiple times a year that would qualify.