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A negative review should not be a mechanism for a feature and/or translation request.

There are specific links provided in iTunes to "Triplezero Web Site" and "Hexiled Support" where these kind of requests should be made.

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But users aren't QA testers. There's no way they "should" do anything. They're going to report feedback by the path of least resistance. Communicating through a review gives a user a lot of bang for their buck, because it's highly visible. Plus, lots of apps prompt users to leave reviews. I've never seen one that solicits feedback like that along any other channel.

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