An interesting article, gave me much to think about as I'm planning out a game to make.
My thought on it tho, I think the article misses a GOOD use of cutscenes: A good story is all about tension and release, and a cutscene can provide a necessary release from intense gameplay (not that it's the only way).
Am I wrong on this? I'm sure there are differing opinions on this depending on what game genres you enjoy (I'm quite a fan of traditional RPGs).