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Comment by tux1968 | Hacker News Reader

tux1968·

Okay, Uber has to face the music on this one. But...

Why is there no rating system for passengers? How can a single phone number be tied to 21 accounts and cancel over 1500 rides without Lyft ignoring orders from that phone number? Why weren't the accounts deactivated long before this level of abuse? It doesn't seem like they're taking good care of their drivers' time or expenses.

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Maybe this was the first time? At companies I've worked at, lots of limitations where only added after someone abused something...

The article in OP specifically states this is not the first time.

Where? I don't see that. Uber has been previously accused of similar behavior with Gett, but not on Lyft.

And? Same behavior from Uber, doesn't matter if it's Gett or Lyft targeted with their antics.

ah, I meant that lyft hadn't added limitations because lyft hadn't been abused this way before.

Why the activity wasn't flagged and the account killed is one thing; maybe it wasn't a common enough / known problem. It doesn't say drivers responded, though; it seems like the way it works is if you're recruiting for uber you simply book a lyft ride so you can get the driver's contact info and then call them up.

Uber has a rating system for passengers so I would have figured Lyft did too.

I don't believe you get to rate a passenger unless a successful transaction has occurred. I had an Uber driver in NYC explain this to me in very clear terms (apparently he'd had even more last-minute cancellations than usual that day).

But Uber knows about that last-minute cancellation, and probably incorporates it into their rating system.

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