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As against planned economies in which lock-in by a single vendor is mandatory and essentially irreversible. The answer, as Adam Smith observed, is a well regulated market.

If you're going to make negative comments like that, it would be helpful if you were to offer some kind of alternative and why it's better.

This happens when the vendor has a certain degree of control over their market; however, if the market is large enough, an overly-restricted platform becomes a liability, and customers move to better solutions.

That's not the "problem of capitalism", that's the problem with bad people that are power hungry and uninformed people that see absolution in centralized power.

I'm very hopeful that we will be able to reverse this trend as I see decentralization efforts everywhere (internet to press, 3d printing to manufacturing, bitcoin to currency, blockchain to public ledger, photovoltaics for power, etc).