I don't think this precludes Apple from ever building better predictive services. Tim Cook is specifically saying that Apple does not sell or give away your data to third-parties for advertising purposes. He is NOT saying that Apple would never ask permission to read your e-mail if it meant that they could offer a compelling Apple-created product and user experience as a result.
For example, with Apple Pay, Apple is technically using and storing my private information (my credit card data) to offer me a compelling service. They are not going to then figure out which credit card I own and/or how much I spend, and sell that info to banks so that they can target me with specific credit offers.