If I don't print my bank statements for a while, the bank will print them for me and send them by mail (charging me for it, too). Apparently there is a legal requirement for them to do so, probably insurance-related (you must be able to note any unkosher activities within a certain time), so I'm surprised that it's different in Berlin. Could my bank be bs'ing me? Nahh... they're a bank... they wouldn't lie...