Or, in the time-constrained-support-worker model, a high profile release just means that they trust the publisher's quality control, and won't flag it for review as quickly as self-published content (which is highly variable in quality).

It's a poor QC process, not a stylistic or editorial review.

Nice combattive metaphors, but this is just too silly to engage with.

EDIT: Downvotes, but I'm sorry, I don't WANT to explain how it makes sense to expend more time and money on customers and suppliers that are a _million_ times more valuable to one's business.