This guy should see how a Google datacenter works.

Need something done in a datacenter? Open a ticket and people respond. Common tickets become standardized by making them API calls that schedule the people. The most common API calls are eventually automated completely.

I saw this for requesting a machine be power cycled (ticket -> API call -> automated).

The people that work at the datacenter are great, but I feel sorry for them because their job becomes less and less interesting as time goes on.

When Google opened a datacenter in [redacted] there was an article about how local people were signing up for Community College classes on computer science topics. I felt terrible... the skills that datacenter would be hiring for were more akin to a warehouse than a startup.

-- Tom -- Ex-Goolger