From what I understand the door can be opened from the outside.
If true, the only case where having a second person present would be one where an unrelated emergency develops that requires immediate attention at the moment the first person becomes unconscious. I think that scenario is handled by requiring both officers to be in the cockpit at the times where such emergencies are most likely to develop (take off and landing)
Also, that second person would have to be able to fly the airplane. That would mean having a 3-person crew flying the plane (something that Airbus has worked hard at getting rid of for cost reasons), or having a bathroom in the cockpit (impractical, I guess)
In this case I think a remote operator could have seen that something was wrong for minutes, and could have taken over control of the plane, but of course, having that ability carries its own risks.