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Comment by vtlynch | Hacker News Reader

Wow you are right! It sounds so convenient when you manufacture a description to make it sound like we are currently going through 9 arduous steps instead of opening a website!

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I pretty much agree with him. Although I am a smartphone user I don't think they are as practical as usually portrait. I'd rather press a single button on my washing machine to get more detergent than go through the hassle of pulling my phone, unlocking it, trying to type into an on-screen keyboard (where I'll get it wrong 4 times) etc etc. Actually, I HATE pulling my phone to look stuff up on it, it's usually a huge hassle caused by the combination of shitty wait times til things happen (not just connecting to stuff - why do I have to watch a 0.5s animation of stuff sliding or fading for everything I want to do on it?) + clumsy fingers.

It's not about opening a website, its about having technology integrated into your workflow such that you don't have to use a computer to finish a task.

There was an article posted about usage of bands in Disney world. The idea is to have technology integrated with you such that the idea of interacting with a generic computer shouldn't exist.

what about the consequences of "streamlining" all these activities? We will create tons of disposable, one-purpose devices to add "convenience" to our life?

Regardless of whether the 9 steps I listed are arduous, the fact stands that ordering some friggin' laundry detergent should not require 9 steps.

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