This company really does treat their employees like family. My wife got a phone call a few months ago that her father was very ill and in hospital (he's now recovered). Her boss immediately bought her a plane ticket so she could go home to visit him.
Last year she had to take a month off for surgery, and the company was really nice about it. They paid part of her salary while she was off to make up for the unemployment benefit (even though they didn't have to), told her to take as long as she needed to recover, sent her flowers at the hospital, etc.
She started off on a fairly low salary, but she's got multiple large pay rises since she started there, and is now earning a decent salary. (Her boss talked to her about salary, and basically asked her what she thought she should be making).
They do expect hard work and commitment. Quite often she will work overtime if it's busy, and they are very quick to fire useless people. However in return for your commitment they do treat their employees very well.