Leaving that out from the post is pretty misleading. He keeps saying "you need to fix this". What else does he expect them to do?
Maybe AirBnB needs to create educational video instructions on how to act as both a Host and a Guest. Hosts and Guests seem to be uninformed on how to behave and these common sense practices don't really seem to be common, for whatever reason.
For Hosts:
How to Violate Your Lease Agreement by Renting Out Your Apartment the Right Way
Dealing with Cockroach Infestations
For Guests:
How to Clean Up Properly After an Orgy
How to Blend In at an Apartment Community You Don't Belong At
The investors in ABNB will eventually probably raise a toast in memoriam of those caught up in the disruption.