As the article mentions we're largely favoring SSRIs over benzodiazepines now as "first line" medications for anxiety related disorders, but they're being overprescribed too, perhaps even more due to not being controlled substances. And patients are just as uninformed about what they're being given.

I could probably pick up my phone, scroll through my contacts and blindly pick a name, and that person is quite likely to know what the phrase "brain zaps" means, and have a horror story about being prescribed SSRIs, or especially SNRIs, without being warned about the potential downsides and indeed the withdrawal symptoms.