Quick question for the ZenPayroll folks lurking here:
How do you handle situations where there's a lack or breach of trust? If an engineer comes to you saying "After $INCIDENT, I find it hard to trust $COWORKER", what do you do?
Trust is very important & I'm glad to see you've given it an entire slide. I particularly like "There’s little benefit to setting hard deadlines if you know everyone is doing their best".