Whether it occurred to her or not, she most likely has absolutely nothing to do with Sears' inventory decisions, so I don't understand what the need of saying something like that is.
I might have said the same thing, with no malice.
I eventually found the exact same lamp at Fred Meyer.
One time I went to pay my AT&T bill. "Use the kiosk" they said. "No I want to pay in cash." "We can take cash but there's a fifteen dollar service charge for that."
"I just took the bus twenty miles so you will have a job."