482 karma · joined January 12, 2020
The vast majority of people have forgotten that they aren't an email, webapp, cloud storage, or online translation provider. They are an advertising company. They use their products to steal your information. They aren't meant to help the user, because the user is not their customer. I'm sure you will get a real human employee if you are interested in buying ads from them.
Contrary to popular belief there are many companies that provide software besides google. Use them if you want a provider that might care about your problems. "It's not exactly the same as google ____" is not a valid excuse for not giving it an honest try.
You have to design UI for 'digital natives' to be just as user friendly as you would for baby boomers that didn't see their first computer until after they were grown. Both of them would be equally lost if you plopped them down at a terminal with nothing but a blinking cursor. This is generalizing, of course, there are exceptions.
Anecdotally the only thing that separates a 9 year old and a 60 year old is that the 60 year old won't want to touch a computer because they are afraid they will break something and the 9 year old will mash away until they get where they want to go. Neither knows or cares how or why it works.
Check inside your shoes before you put them on.
Applesauce stops loose stools, apple juice causes it.