Do you remember when Brad Gerstner said on the All in podcast that the next 10x moment for chat based interfaces will happen when it moves from information retrieval to action (link:
https://www.youtube.com/watch?v=JD-b-Zl7yso&list=UULFESLZhus...)? It just happened for the business travel industry: Lufthansa Innovation Hub started rolling out the first autonomous AI assistant in business travel:
https://www.swifty.so/ (infos in Phocus Wire article).