MartinLew

Google respond

/We were unable to confirm that your purchases were fraudulent. It often happens that this type of shopping was made by a family member or friend./

I do not understand. I have never created the Google Cloud account and noone from my family also. I have created new request because it is not possible to respond to previous one. I'm terrified with this respond. I will never add my credit card do google account again. What I can do more??

7 days passed and Google or Google Cloud still not respond. Do you know any mail address to Google Cloud Platform to send claim? I was not able to identified, so I used standard google claim form but I am not sure if it is proper one.

Anyone here has similar problem? I already used unauthorized payment report in google. Where else I can send the mail. Do you know any mail address of google claim office?

Please see additional information which I included in description. How I can solve this problem. Please help me.

Additional info: The scammer created the account on google cloud using my google mail account and attached credit card. To be more clear my credit card was not charged yet. One day before issuing ana=invoice Google blocked my credit card for payment with following explanation "Due to suspicious activity, we suspended payment options for products and services using this account to allow unauthorized activities" So I was not charged yet, but I received invoice to pay with information that it will be done automatically using my credit card which is block.

The scammer created the account on google cloud using my google account and attached credit card. To be more clear my credit card was not charged. One day before Boniowice came Google block my credit card for payment with following explanation "Due to suspicious activity, we suspended payment options for products and services using this account to allow unauthorized activities" So I was not charged yet, but I received invoice to pay with information that it will be done automatically.

Thank you for recommendation. Just to clarify I have not subscribed the Google Cloud Platform. Scammer did it. I was not aware of such a platform. I have never used it in the past. This is not a matter of paid support. I dont need this support cause I had never necessity of usage this platform in the past.

I forget to mention that I check my mail adress at https://haveibeenpwned.com/ and unfortunetley I was identified as a pwned.