I had messaged support 5 times before posting here, I had been declined the appeal once and I was not going to allow myself be bullied off the site for a mistake they made
64 karma · joined June 1, 2023
I had messaged support 5 times before posting here, I had been declined the appeal once and I was not going to allow myself be bullied off the site for a mistake they made
and also to further explain, we offer AI tools that can be used on a wide array of use cases- that being said do you outlaw knives because they can be used for murder when in face they can be used to cut vegatables? stripe should base their prohibited business list off the content sold and distributed mainly by the service, not what the consumers do with the service.. and like I said i've been allowed to operate on stripe and I am passed that as they have already allowed me to operate selling AI tools but an example from this is that amazon (that uses stripe or has used stripe) has tons of media attention of people doing fraud, will they shut down amazon because the consumers do fraud? no, so why should they play with peoples money like that?
I run an AI technologies company, that does not fall under the prohibited company terms and conditions for stripe, it doesn't operate under any illegality, it is a genuine AI image generation service with other tools like text to audio, etc
Here is what I got after 6 days worth of sales: https://ibb.co/WyRGprh (this expires after 3 months but essentially says "Your business does not meet our terms" ... okay, why doesn't it meet our terms you ask? here is the reason they emailed me with: https://ibb.co/mynwqhD (basically them telling me they think a fraudulent payment happened to me and to be careful they're shutting me down)
excuse me, what? you have billions and billions of dollars are you tell me you "think" fraud has happened ? what is the radar that I'm being taxed more on for? as you can see here my settings for the radar is in full effect and I have 0 chargebacks or blocks -> https://ibb.co/3TCS5S6, https://ibb.co/D4FqLcS
Do you see my frustration???? as a small business owner you can't shut down companies based on "i think" with no actual evidence.. so I had to appeal about 5 times to actually get them to consider, had to even mention negative media attention for them to even consider reviewing me.. this isn't a fraud case or justified closure of account this is also not a mistake, I've seen issues like this dating back 2 years ago.. this is simply being ignorant to the issues at hand