I agree with you that this is not "Hacker News". But, this story really hit me.
I do take some opposition to your post, given the context of this thread I think that you could have raised the issue in a politer and less confrontational way. Especially since this was brought to HN by a 3rd party instead of the author.
As an additional side point, one of the HN rules is that "deeply interesting" stories are permitted. Given that OP is one of us I think this qualifies, certainly a few people have found it interesting.