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This. Localsend may be very useful for a set of devices you control or influence. The USP of Airdrop is ad hoc sharing with people you don't really know. Classic case is meeting strangers on holiday and you want to swap some photos of the trip you're on. One or both of you doesn't have data or time to install anything, or it's just too hard to persuade someone they should install random app. Pairing Bluetooth or setting up local networks is way too convoluted and time consuming.

With Airdrop you have trivially easy, "just works" sharing with people in proximity. It works great between iPhones and Pixel phones now they support it. It just needs support to spread to more Android devices.

It's not necessarily the support person's fault. I worked in support way back when. There were some long-standing issues that needed only minor work to fix that engineering management didn't get, didn't care about or just wouldn't prioritize. Engineers weren't free to work on what wasn't prioritized. Acknowledging a problem and leaving the ticket open doomed to be unsolved forever negatively affected my performance rating. I had to respond with this sort of cheery everything's fine message and write it off as a customer issue, even though I didn't believe it.

Are they planning to merge Vimeo’s and Brightcove’s underlying technology, even if the brands and product lines remain distinct? In theory, that could deliver a true best-of-both-worlds outcome. Each platform has strengths that could fill the other’s gaps. In practice, though, it would almost certainly be messy, with non-trivial integrations and some painful migrations and breaking changes for at least some of the customers.