As someone who has lived in NYC for longer, I find your experience atypical. Do you take taxi/ride-hail trips outside of Manhattan? Are you a person of color? If either of those are true, your transportation experience has been fundamentally changed by the existence of Uber/Lyft.
And I'm sorry, but any favorable comparison of the cleanliness of an NYC yellow cab to an NYC Uber is laughable. The cleanest, best-smelling NYC yellow cab I've taken was worse than the dirtiest NYC Uber I've ever taken.