274 karma · joined January 11, 2012
Half of us are in denial, half of us are doing ineffective things, and half of us are in China.
http://www.skepticaldoctor.com/2010/01/15/classic-dalrymple-...
https://www.youtube.com/playlist?list=PLduL71_GKzHHk4hLga0nO...
"Lenny" is a hilarious set of recorded messages designed to waste telemarketers' time."
On a personal note, I have to say that there is something so satisfying about a robot answering these calls. A caller normally has the advantage that you can't see them, have no idea who they are, and they can do it at scale. Lenny turns those very advantages against them.
My sides!
<!--<div class="form-segment weight-form-segment">
<label for="weight" class="up white small">Weight</label>
<div class="form-segment-input">
<select class="form-input" name="weight" id="weight">
</select>
</div>
<span class="form-display stat-detail-default detail-weight"></span>
</div> !-->It's not a on/off thing - it's a continuum from fact-based decision making to perception-based decision making. The difference is how good are the managers at seeing what's really going on and how much they care about it.
How can we, as engineers, learn from this so that similar things don't happen on our watch?
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