Reminds me of Cloudflare going down every time there was a football game in Spain as the ISPs blocked all the "bad" ips, which ironically also served government websites.
1,113 karma · joined September 7, 2025
> Blameless postmortems are one aspect of a blameless culture. Creating a safe environment and fostering a culture of learning requires understanding blame and acknowledging cognitive biases. Blame can be a way to discharge discomfort, as Brené Brown suggests. It’s crucial to recognize cognitive biases such as the fundamental attribution error (where we attribute others’ actions to internal traits and our own to external circumstances) and hindsight bias (the tendency to see past events as predictable).
> Blamelessness shifts the focus of responsibility from people to systems and processes after an incident. Finger-pointing leads to risk aversion, fear, and a tendency to hide mistakes, which reduces situational awareness, increases the risk of problems accumulating, and limits the organization’s ability to be proactive—stunting the ability to innovate and improve. A blameless culture instead focuses on identifying and improving the systems and processes that allowed the incident to occur. It assumes that individuals act in good faith and make decisions based on the best information available.
This is probably the most important thing in my opinion in a lot of scenarios and cannot be emphasized further.
This part is concerning though.
Sudo rm -rf ~/claude