1,373 karma · joined February 11, 2010
Orange County, CA -> Fulltime RV life -> Tampa, FL
Side things: RV Envy [6], Posthaven [2]
Previously:
- Brand & Design @ PostHog [1] - Designer #1 at Heap [3] - Co-founded Preact (acq. Spotify 2016) - FolioHD [4] - Brightback [5] (acq. Chargebee 2022)
I also designed the Kelley Blue Book Price Advisor - that half pie chart-looking thing that tells you what you should pay for your next car!
Blog: https://watilo.com | Portfolio: https://cory.watilo.com | @watilo, @ninepixelgrid
[1] https://posthog.com [2] https://posthaven.com [3] https://heap.io [4] https://foliohd.com [5] https://brightback.com [6] https://rvenvy.com
---
meet.hn/city/27.9477595,-82.458444/Tampa
Socials: - x.com/ninepixelgrid (design) - x.com/watilo (personal) - instagram.com/watilo - github.com/corywatilo
Interests: Remote Work, Startups, UI/UX Design, Web Development, Travel, Open Source, Marketing, Entrepreneurship, Digital Nomad
Screenhero was the best way for me to remotely support my parents computers. I know there are a thousand tools out there for this, but Screenhero was so incredibly simple that it beat out everything else.
It seems many times people use chargebacks as a form of cancelling their account. Instead of logging in to cancel, they seem to think a chargeback will have the same effect.
I'm wondering if this is the same for other subscription merchants? Any tips to combat?
When I can, I rent with Sixt, which is typically way cheaper (though their customer service is also horrible and still has the same issues being a car rental agency). It's not that the rental agencies are always that expensive, but when the taxes and fees get tacked on, it's absurd and it's not something I want to support when I don't have to. (Energy Surcharge, Customer Facility Charge, Vehicle License Fee, Concession Recovery Fee.) It's like a restaurant charging you for a burger, then having fees for the condiments that come on it, the booth you're sitting in, and for having the lights on while you're there. Recently in Costa Rica, we rented a car for $10/day, but with fees, it came to about $100/day. But I digress...
Since I always look for deals, it means I'm switching between rental agencies and not sticking with one, so I've never seen the point in setting up rewards account. But your comment makes things sounds way too easy, so maybe I'll take the time and give it a shot. Thanks for the tip!
They tried to reboot a few months back but the damage had already been done. The people who really wanted this sort of business to succeed (including myself) had already tried to embrace them, but got burned too much in the past to risk giving them another shot. My guess is the only potential market going forward were people who randomly came across FlightCar when searching for rental cars. My money is on this being an acquihire. The business failed.
(I previously wrote an open letter to FlightCar, based on my personal experiences, which also summed up the general consensus amongst everyone who had tried it in the past: http://watilo.com/open-letter-to-flightcar)
preact.com
The author, er, the President is incorrect. His most important job is to preserve, protect and defend the Constitution of the United States. He says this constantly, and, politics aside, it is important for every American to remember what the actual duty of the President is, as affirmed when sworn into office.
Side note: Why is this on HN?
I am a current flightcar employee so I will be anonymous.
I read your post and listened to your recordings and I will do my best to break down whats going on a flightcar.
I am sorry to hear your experience...
Do not use flightcar or recommend flightcar to any one.
The CEO is a 20 year old kid and only interested in making money.
He moved the customer support to Philippines because he can get someone for like 10-12$ an hr. Great idea.. right? Let's connect the customers who are loaning flightcar a 30-40k car to someone in Philippines who does not understand english or even knows what a floor mat is.
Check out this post on reddit - https://www.reddit.com/r/legaladvice/comments/3...
An email sent by an angry coworker - http://imgur.com/eGhDhXM
Yelp reviews - http://www.yelp.com/biz/flightcar-south-san-fra...
Glassdoor reviews - http://www.glassdoor.com/Reviews/FlightCar-Revi...
The current working conditions are so shitty that my whole team hates our jobs. And it is not just you, my team and I are badgered by angry customers and we are just done and give 0 fucks to the customers. If your email is the spam in zendesk, it means that one of the philippines reps didnot want to respond to you and marked the email as spam so that the email disappears from their inbox.
SOOO what can you do? - Post your review to reddit, yelp, facebook and twitter so no other customers go through this. - Here is the CEOs number, you can try to call him - 609-529-8346
I have a few interviews so I don't care if flightcar shuts down, I will be leaving this hell hole very soon anyway.
You seem like a good guy, good luck and please read all the reviews before participating in a shared economy in the future.
If you're not a designer, take a popular webpage and build your own version of it, then look at the real source code and see how yours compares, or ask some CSS forum members to look over your code.
Build a library of frequently used styles. I have something like the following:
.small {font-size: 12px;} .big {font-size: 16px;} .bigger {font-size: 18px;} .biggest {font-size: 20px;}
...and it extends from everything like font sizes to colors.
.red {color: #f00;}
Then when you're building something out, you can reference generic styles from your own library. It makes things quick:
<p class="big red">foo</p>
I'd recommend against using something like Bootstrap early on. To really get the grasp of CSS, you'll want to work with ONLY your own code so you really understand how it works. Libraries are great, but you can only fully understand it if you control everything.
Hope these tips help!
As far as pricing and details, if you can shoot us an email, we can chat offline and see if we can come up with something reasonable. support at lessneglect.com
Also, while his designs look "nice", they are over-designed and would start looking stale very quickly. When you're building a product that is used on a daily basis, less "design" is more. But I'm sure as a result of this post, he'll find some clients and make some money from it, so good for him.
GMaps is great, but ultimately not worth the price at $4/1000, especially for a small site operator like myself.
Most startups fail (and I've taken enough of the crappy deals to find this on my own), so I've become a skeptic, usually doing a better job of analyzing their ideas and connections. I end up charging my full rate (which to me is more valuable than the gamble of equity) and then using it as capital for my own projects.