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corywatilo

1,373 karma · joined February 11, 2010

Remote product designer

Orange County, CA -> Fulltime RV life -> Tampa, FL

Side things: RV Envy [6], Posthaven [2]

Previously:

- Brand & Design @ PostHog [1] - Designer #1 at Heap [3] - Co-founded Preact (acq. Spotify 2016) - FolioHD [4] - Brightback [5] (acq. Chargebee 2022)

I also designed the Kelley Blue Book Price Advisor - that half pie chart-looking thing that tells you what you should pay for your next car!

Blog: https://watilo.com | Portfolio: https://cory.watilo.com | @watilo, @ninepixelgrid

[1] https://posthog.com [2] https://posthaven.com [3] https://heap.io [4] https://foliohd.com [5] https://brightback.com [6] https://rvenvy.com

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meet.hn/city/27.9477595,-82.458444/Tampa

Socials: - x.com/ninepixelgrid (design) - x.com/watilo (personal) - instagram.com/watilo - github.com/corywatilo

Interests: Remote Work, Startups, UI/UX Design, Web Development, Travel, Open Source, Marketing, Entrepreneurship, Digital Nomad

submissionscomments
corywatilo··on Updated Dropbox plans get more storage and improved capabilities
Can someone post the full text here so I don't have to hurt my eyes by trying to read that terrible font?
corywatilo··on Screen sharing in Slack, made interactive via Screenhero acquisition (YC W13)
+1

Screenhero was the best way for me to remotely support my parents computers. I know there are a thousand tools out there for this, but Screenhero was so incredibly simple that it beat out everything else.

corywatilo··on Ask HN: How can I win more chargebacks?
I do both. =]

It seems many times people use chargebacks as a form of cancelling their account. Instead of logging in to cancel, they seem to think a chargeback will have the same effect.

I'm wondering if this is the same for other subscription merchants? Any tips to combat?

corywatilo··on FlightCar shuts down
I'm price and car conscious, meaning: 1) I usually want a specific car (high capacity, off-road capable, etc.), and 2) I hate how expensive the big boys are. Flightcar was also a great concept for my wife and me, as we spend a good amount of time in another state where Flightcar had operations, so we could leave a car there and use it when we were in town.

When I can, I rent with Sixt, which is typically way cheaper (though their customer service is also horrible and still has the same issues being a car rental agency). It's not that the rental agencies are always that expensive, but when the taxes and fees get tacked on, it's absurd and it's not something I want to support when I don't have to. (Energy Surcharge, Customer Facility Charge, Vehicle License Fee, Concession Recovery Fee.) It's like a restaurant charging you for a burger, then having fees for the condiments that come on it, the booth you're sitting in, and for having the lights on while you're there. Recently in Costa Rica, we rented a car for $10/day, but with fees, it came to about $100/day. But I digress...

Since I always look for deals, it means I'm switching between rental agencies and not sticking with one, so I've never seen the point in setting up rewards account. But your comment makes things sounds way too easy, so maybe I'll take the time and give it a shot. Thanks for the tip!

corywatilo··on FlightCar shuts down
Good riddance.

They tried to reboot a few months back but the damage had already been done. The people who really wanted this sort of business to succeed (including myself) had already tried to embrace them, but got burned too much in the past to risk giving them another shot. My guess is the only potential market going forward were people who randomly came across FlightCar when searching for rental cars. My money is on this being an acquihire. The business failed.

(I previously wrote an open letter to FlightCar, based on my personal experiences, which also summed up the general consensus amongst everyone who had tried it in the past: http://watilo.com/open-letter-to-flightcar)

corywatilo··on US Cellular Now a Part of Project Fi's Network
And iMessage on your root phone number, right?
corywatilo··on Preact, a fast 3k React alternative
Yeah, there's already a company called Preact. =]

preact.com

corywatilo··on Barack Obama: Why we must rethink solitary confinement
Whoa...
corywatilo··on Barack Obama: Why we must rethink solitary confinement
> As president, my most important job is to keep the American people safe

The author, er, the President is incorrect. His most important job is to preserve, protect and defend the Constitution of the United States. He says this constantly, and, politics aside, it is important for every American to remember what the actual duty of the President is, as affirmed when sworn into office.

Side note: Why is this on HN?

corywatilo··on My car was damaged with FlightCar and they don't care – here's the 3-month story
I will never forget the comment a disgruntled former Flightcar employee left on my rant I posted about Flightcar.

I am a current flightcar employee so I will be anonymous.

I read your post and listened to your recordings and I will do my best to break down whats going on a flightcar.

I am sorry to hear your experience...

Do not use flightcar or recommend flightcar to any one.

The CEO is a 20 year old kid and only interested in making money.

He moved the customer support to Philippines because he can get someone for like 10-12$ an hr. Great idea.. right? Let's connect the customers who are loaning flightcar a 30-40k car to someone in Philippines who does not understand english or even knows what a floor mat is.

Check out this post on reddit - https://www.reddit.com/r/legaladvice/comments/3...

An email sent by an angry coworker - http://imgur.com/eGhDhXM

Yelp reviews - http://www.yelp.com/biz/flightcar-south-san-fra...

Glassdoor reviews - http://www.glassdoor.com/Reviews/FlightCar-Revi...

The current working conditions are so shitty that my whole team hates our jobs. And it is not just you, my team and I are badgered by angry customers and we are just done and give 0 fucks to the customers. If your email is the spam in zendesk, it means that one of the philippines reps didnot want to respond to you and marked the email as spam so that the email disappears from their inbox.

SOOO what can you do? - Post your review to reddit, yelp, facebook and twitter so no other customers go through this. - Here is the CEOs number, you can try to call him - 609-529-8346

I have a few interviews so I don't care if flightcar shuts down, I will be leaving this hell hole very soon anyway.

You seem like a good guy, good luck and please read all the reviews before participating in a shared economy in the future.

From: http://watilo.com/open-letter-to-flightcar

corywatilo··on Stripe Is the New PayPal
+1. Similar experiences for years as well.
corywatilo··on Ask HN: My free app has gone slighty viral – looking for ideas to monetize it
I wouldn't take all the blame. Put it on the gradual but continual failure of webOS. Cool idea though!
corywatilo··on Ask HN: How do I get better at CSS?
If you know the basics, I'd say the best way is to actually build out some pages with different components and layouts. It's easy to code up one page, but when you get to having to build out multiple pages with different elements, it really makes you step back and start to componentize your CSS and make you think modularly. Nothing will beat experience and familiarizing yourself with different scenarios. When I was starting out, I went this route and utilized Experts Exchange when I got stuck. Great community over there (or at least 10ish years ago...)

If you're not a designer, take a popular webpage and build your own version of it, then look at the real source code and see how yours compares, or ask some CSS forum members to look over your code.

Build a library of frequently used styles. I have something like the following:

.small {font-size: 12px;} .big {font-size: 16px;} .bigger {font-size: 18px;} .biggest {font-size: 20px;}

...and it extends from everything like font sizes to colors.

.red {color: #f00;}

Then when you're building something out, you can reference generic styles from your own library. It makes things quick:

<p class="big red">foo</p>

I'd recommend against using something like Bootstrap early on. To really get the grasp of CSS, you'll want to work with ONLY your own code so you really understand how it works. Libraries are great, but you can only fully understand it if you control everything.

Hope these tips help!

corywatilo··on Paperspace – A full computer you can access from any web browser
Very interesting idea when I finally saw Paperweight in the video. I pre-ordered. But are you publicizing the tilt amount, how much you've raised of it, or what the timeline is on actually shipping out devices?
corywatilo··on Ask HN: Does anyone actually hire from 'developer bootcamps'?
We hired two out of GA in Los Angeles. The reason we chose them was because they were smart and moldable. I don't know if I'd do it again, as it took them a long time to get them up and running, and the lack of a CS background was evident, but they have grown into their roles and assimilated well into the team. We essentially got both of them for the price of one senior dev. I probably wouldn't do it again, as we spent too much time teaching them some programming basics, but I don't regret hiring them.
corywatilo··on Show HN: Printify.io – No-hassle canvas prints and posters
Seconded. I run an online portfolio service that integrates with Fotomoto to sell prints right on the customers' site. Would be interested in adding this as an option.
corywatilo··on Statement on Bloomberg News story that NSA knew about the “Heartbleed bug”
TL;DR: We've already got your data from other sources so we didn't need to get it via Heartbleed.
corywatilo··on Dropplets - A simple database-less CMS
Side note: I love how this has been in development since at least February (when the Twitter was launched). Too many half-baked projects get posted to HN the weekend they're launched and then never end up progressing much further. The fact that this has been in the works for a while gives me the confidence to try it, knowing this isn't as fly-by-night as a Show HN weekend project.
corywatilo··on Dropplets - A simple database-less CMS
Amazing. Since the dissolution of Posterous, I've been looking for something simple and easy. And with the theming abilities, it looks like it might just be perfect for me. Can't wait to give it a try today!
corywatilo··on Microsoft TerraServer (1998)
"A terabyte holds 250 full-length movies. It is a lot of data." =]
corywatilo··on Divshot 1.0: Visual Front-End Development for Bootstrap and Beyond
That's probably because, as a funded company, they are solely out for your dollars. =]
corywatilo··on Divshot 1.0: Visual Front-End Development for Bootstrap and Beyond
The interface looks so nice and clean and crisp. Nice work, guys!
corywatilo··on Show HN: We built a better solution for customer analysis and support
In fact, Less Neglect would be perfect for a large scale installation like this where you could really see benefits from the data crunching we do.

As far as pricing and details, if you can shoot us an email, we can chat offline and see if we can come up with something reasonable. support at lessneglect.com

corywatilo··on Show HN: We built a better solution for customer analysis and support
We're still trying to figure that out. I'd like to price it really low for small/bootstrapped teams and scale up based on the amount of data you're dumping into it. But right now we're focused on building out more of the product. Once we know what it will do, we'll have a better idea as to how we can price it.
corywatilo··on Show HN: We built a better solution for customer analysis and support
Actually you can register and use it right now through the API! Since the best way to use Less Neglect is by integrating through the API, we opted to launch using that method.
corywatilo··on Sprite Cow: Generate CSS for sprite sheets
As much as I'm using Compass to auto-generate sprites these days, this will definitely come in handy at random times in the future. Calculating coordinates and dimensions is such tedious work, I can't believe nobody came up with something like this 5 years ago! Great idea.
corywatilo··on Re-Designing the classic email client
Postbox does everything he mentioned, and has for quite some time. It might behoove this guy to do some due diligence in the space, or maybe take time to explain how his designs are better than current apps.

Also, while his designs look "nice", they are over-designed and would start looking stale very quickly. When you're building a product that is used on a daily basis, less "design" is more. But I'm sure as a result of this post, he'll find some clients and make some money from it, so good for him.

corywatilo··on The Drone Zone
I actually copied the title straight from Drudge. I wouldn't have read "The Drone Zone" either.
corywatilo··on Google maps cut prices by 88%
It's about time. It's nice to see Google is feeling the pressure from other (relatively up-and-coming) mapping services like OpenStreetMaps and MapBox to the point where they actually made their prices more competitive. Also I've worked with several large websites who have moved from GMaps to Bing Maps over the past few years.

GMaps is great, but ultimately not worth the price at $4/1000, especially for a small site operator like myself.

corywatilo··on Joining a startup: high salary, no equity OR "startup salary" with equity?
I agree - that's how I tend to do it these days.

Most startups fail (and I've taken enough of the crappy deals to find this on my own), so I've become a skeptic, usually doing a better job of analyzing their ideas and connections. I end up charging my full rate (which to me is more valuable than the gamble of equity) and then using it as capital for my own projects.

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