Extreme frugality and risk aversion, cash (and revenue) is the only KPI to success, digitalization = just make it a PDF and don't change the process thus any process is still equally slow.
I think this is the result of how bluetooth itself works for bi-directional voice headsets, no? I do get bad quality on every OS when I have to do this, unless it has to do with the audio codec.
For the record, this is one of the top Greek employers. This is Greece's Amazon essentially. The C-team are intact since day-1 and AFAIK still writing (some) code.
It is not unheard of to have 4-day weeks and developer-first mindset at that place.