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dyim

361 karma · joined April 26, 2012

if your company is growing & you are having trouble scaling customer support / back office, i will help you set up sourcing, training, and workflow mgmt

e: dean at loopsupport dot com

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dyim··on Ask HN: You've got one month, what's your challenge?
* Get 100 active customer support agents on Panel Ninja [www.panelninja.com]

* Send cold emails to 1,000 potential customers

* Cut 15 seconds off my mile time

* Run 4 experiments to iterate on the cold email process

* Watch the Eagles beat the Giants, Falcons, Seahawks, and Packers :)

dyim··on Navdy’s Heads-Up Display for your car starts shipping for $799
Good point! Hadn't considered that; you're 100% right. As smacktoward suggested, maybe Garmin should sell these to dealerships.
dyim··on Navdy’s Heads-Up Display for your car starts shipping for $799
People are weird when it comes to buying car addons :) . Look at how much these 5-series upgrades cost: http://www.bmwusa.com/standard/content/byo/byohome.aspx?namo... .

I drive an '04 Civic, so it's all moot for me... but I'd guess that people are willing to pay ~$800 for the aesthetics of a HUD vs. the kind of phone mount you see in an UberX. Although who knows!

dyim··on A New Phase for World of Warcraft’s Lead Designer: His Own Startup
Best of luck to Rob! My friends and I learned just as much about teamwork from WoW as we did from playing "real" sports :) . Despite the general sentiment, I genuinely believe a lot of good comes from raid content and team PVP.
dyim··on Salesforce buys word processing app Quip for $750M
Yup, something similar happened with the Tesla/SolarCity acquisition: "Mr. Musk said Monday he wasn’t involved in the decision making about the valuation of the purchase." [1]

[1] http://www.wsj.com/articles/tesla-and-solarcity-agree-to-2-6...

dyim··on Ask HN: What was your “why didn't I start doing this sooner” moment?
Would you mind sharing some of these podcasts? I work in software and I'm very interested in eventually making the switch into PE :) .
dyim··on Is it ever a good idea to perform self-surgery?
I broke my right pinky about a year ago, and splinted it up at home with the help of a med school friend. It came in a little crooked, but I saved a few thousand in medical bills! It's not like I need my right pinky to sell software, play guitar, ski, or do anything fun :) .

I've always wondered if it made more sense to go to a veterinarian for broken bones / torn muscles... I went to physical therapy for a rotator cuff issue, and it wasn't cheap!

dyim··on Microsoft to acquire LinkedIn for $26B
That's a great point - though I bet there are many microclimates within Microsoft :)

Would love to read some of these management studies; it sounds intuitive but (as always) it's much easier to grok the bigger picture with concrete examples. Can you point me to some of the literature?

dyim··on Request For Research: Basic Income
Perhaps - I wish the article went into more detail on annual disbursement size across the different tribes. It could be the case that certain basic incomes exacerbate poverty (e.g. the $1200 that Mike Justice receives from the Siletz tribe), while other basic incomes (say, hypothetically, 1.5x the poverty line) drastically improve quality of life.
dyim··on How much Low-Level is the Go programing language?
Five
dyim··on 4 Insights from a Hacker News Launch
$0 in donations? I'll bring a couple beers over tonight
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