1,409 karma · joined August 14, 2011
One thing I did take exception with is one of his possible influences that lead us to avoid a death of the online interaction. "that AI technologies won't be perfect substitutes for actual human-to-human contact" is, on its face, a compelling argument but the fact is that humans rarely look for "perfect" solutions to anything... especially in the social sphere. There is a non-trivial number of people right now that are using virtual companions driven by the questionably convincing ChatGTP LLM who howled in anger and pain when the company who created and sold the tech decided to alter the companion to be less overtly sexual. Sure, even in a pre-Internet era some of those fixated upon such companions would have found some other evolutionary dead-end but a large number of them would have engaged in satisficing behavior to find another human and reproduced.
What we face now is a noteworthy population of humans that opt out of the complexity of human relationships and reproduction because an over-powered chatbot weaponized their empathy against them and made them a genetic dead-end.
I'm hardly advocating for some Butlerian Jihad, but I would suggest that we need to think about the potential ramifications of a social Market of Lemons that is also operating in parallel with a technology that offers a satisfactory empathetic alternative to that Market that is also a Lemon in the long term for humans.
If nothing else, it provides a neat basis for a sci-fi premise.
“‘Early in the Reticulum—thousands of years ago—it became almost useless because it was cluttered with faulty, obsolete, or downright misleading information,’ Sammann said.
“‘Crap, you once called it,’ I reminded him.
“‘Yes—a technical term. So crap filtering became important. Businesses were built around it. Some of those businesses came up with a clever plan to make more money: they poisoned the well. They began to put crap on the Reticulum deliberately, forcing people to use their products to filter that crap back out. They created syndevs whose sole purpose was to spew crap into the Reticulum. But it had to be good crap.’
“‘What is good crap?’ Arsibalt asked in a politely incredulous tone.
“‘Well, bad crap would be an unformatted document consisting of random letters. Good crap would be a beautifully typeset, well-written document that contained a hundred correct, verifiable sentences and one that was subtly false. It’s a lot harder to generate good crap. At first they had to hire humans to churn it out. They mostly did it by taking legitimate documents and inserting errors—swapping one name for another, say. But it didn’t really take off until the military got interested.’
“‘As a tactic for planting misinformation in the enemy’s reticules, you mean,’ Osa said. ‘This I know about. You are referring to the Artificial Inanity programs of the mid-First Millennium…’”
When you encounter an internal failure you can be certain it was because management failed in creating or actively maintaining that culture.
"Be very careful what you ask for because if I really dislike you I'll give you EXACTLY what you ask for and you'll find out quickly how much you didn't want that."
It might have been a Keytronic, but I've slept since then.
When advising start-ups who are taking on VC funding and the inevitable "business guidance" they push on founders I like to remind them that even the best investors are only good at investing. If they were good at business, they wouldn't bother with investing in other companies but instead start companies themselves since they would own 100% and maximize their returns.
In either case, the customers aren't stupid but instead are using the language and paradigm they are familiar with to describe their needs. Ford did indeed provide a faster/better horse, because the horse was the main means of non-human motive force in the US.
The technologist's job is to understand the universal of possible solutions and to understand the customer's needs and goals, which often includes interrogating and parsing the customer's language/worldview, and craft a product that achieves those needs/goals (and doesn't introduce negatives that overwhelm the benefits).
Evaluate the severity of the problem first. This usually falls into a bell-curve with the X axis starting at "not a problem" to "armageddon." Attempt to gauge the timeliness of the problem. This tends to fall between "already happened" to "years in the future."
Comparing the severity with the timeliness will give you a good idea of the urgency of the situation, which is then compared to current priorities.
Gather the information you can given the urgency constraints that can give you the best understanding of the problem and accept that this information may necessarily be incomplete.
Recognize that many times you don't have to solve a high-urgency problem but can instead pursue a partial course of action that increases the timeliness, which reduces the urgency as well as provides you more time to gather information to reduce the unknowns.
When deciding a course of action with incomplete information you need to commit to that decision strongly, but always be looking for evidence that the decision is incorrect. Until you have such evidence, stay with your decision. If you find such evidence, re-evaluate since you have the ability to make a more informed decision now. This is generally referred to as "strong opinions, weakly held."
One thing I very much try to do when executing a plan that is based on incomplete information is to have an exit strategy. Try to make choices that give you the ability to roll back changes and restore to the previous state if things go wrong. This will give you more confidence in committing to action.
Always remember that discovering a choice you've made is incorrect is valuable because it increases your knowledge and often leads to greater understanding in an environment in which you lack sufficient information. Don't fear learning this way, it's too valuable to avoid.
It's the same as the "wheel of tech" analogy.
Contrary to what some may think, running a company mostly involves executing on well-known, albeit sometimes difficult, problems and duties. Novelty is pretty damned rare.
The genie is out of the bottle regarding LLMs thanks to the public availability of Llama and the related support data necessary for any individual to run them on sub-$5K hardware. The computing costs of engaging in training and modifying is within the realm of a modestly wealthy individual or group now, no longer requiring the budgets of large commercial or public institutions/government. The "undo" button is disabled.
If you wish to have some organized response I'd suggest taking the time and effort to educate the public on the realities of what these technologies can, and more importantly cannot, do. As it stands now you have all manner of media and commentators breathlessly announcing that LLMs are smarter than people and can completely replace human workers because they can carry on coherent sentences... but can't reliably do basic arithmetic.
Spend your energy on trying to provide useful explanations of how these technologies work, what is the current state of the art, what the strengths and weaknesses are, and dispel the hyperventilated fantasizing and bullshit currently polluting the public discourse on the subject.
I'm much less worried about LLMs than I am the people who will be rushing to deploy them because they're the new hotness without any clue regarding the appropriateness of the tech for particular problems and then being shocked at the consequences.