137 karma · joined June 20, 2018
Point is, even if TIO sides with the telco (unlikely, they encourage both parties to find a middle ground as they are consumer first oriented) on a case where it takes for example 10 days (again, unlikely) to resolve; the margin[1] on a residential NBN service with a budget provider like TPG has already evaporated and that’s without considering costs of having TIO liaison staff, etc.
It’s a good model because it encourages the telco to resolve the complaint properly and in the customers favour before the problem can make it to TIO as once it gets to them, it always costs the telco money. Provider is better off wearing $100 cost to resolve than have the complaint spend 3 days with TIO level 1, taking up time and resources whilst also becoming a publicised negative statistic (TIO regularly publish report outlining telco performance from a number of complaints perspective).
I think your suggestion is a good one. Just adding this detail because I think it’s important to note that the model is actually about encouraging better complaint handling and customer service than just being about fines and punishment.
[1] assuming 12 month term on approx $65/m service but I am speaking in broad terms
WindowServer has consistently been the main culprit but occasionally other apps like to chip in where they can too. Often that means there isn’t one single process which I can kill to reclaim enough memory to continue working without being promoted again or having MacOS forcibly close all my applications on me. As a result, reboots appear to be the only real solution for me.
Interestingly though, in the past few weeks I have been working with similar numbers of open Sublime Text windows as yourself and I can confirm that since then, ST4 has been a regular and serious offender when it comes to memory usage in Activity Monitor.
I’m genuinely curious how you ended up here?
Never come across less than positive content about MBAs from anyone who holds one though.
Now gran really thinks something is up
In the last year or so I have not progressed past page 3 without being presented with mostly fake results. This even happens when I use specific terms which I know used to return perfect results and when I know the content exists.
For example the other day I wanted to find a presentation made at FOSDEM so I searched for the FOSDEM keyword with filetype: pdf. I saw a handful of genuine results despite knowing there are hundreds of matching documents.