It depends on your audience and the competitive options. If solving a unique problem for highly technical users you may be able to address UX later. If your audience are consumers then the experience is everything...almost.
21 karma · joined January 15, 2013
My point about sharing the sale price was at $499 how could I not love this gorgeous little device. And the answer was it did not work for the way I compute.
Since I consider the browser the real client of the future the IE share numbers were a contributor to my final decision to return vs keep.
I do realize when I share things though that I open things up for debate.
I think that the Surface Pro is compared to both Macbook Air's frequently. It is almost exactly the same guts as an 11 in Macbook Air.
Just because I purchased it on sale doesn't mean I didn't expect it to fill a need that I have for an updated computer. With the keyboard it totaled > $630 and an 11 Air isn't all that much more on Apple's refurb site.
I don't regret trying it one bit. And I was just sharing my experience and context.
But so would any ultra book I think.
I think I could work in any OS but the one thing that really struck me as missing in my Surface Pro experience was the accurate way to input. Apple's products have superb keyboards and trackpads and I was really struggling with the Type 2 cover to feel like it was translating my input well.
You may be right that Microsoft can't give up here. If that's the case they will need to improve their execution versus the competition.