We were instructed to upcharge customers for being jerks, and use our own judgement to determine the fee.
26 karma · joined October 2, 2010
We were instructed to upcharge customers for being jerks, and use our own judgement to determine the fee.
I’ll gladly replace my menuboard 43” TVs with eInk displays if they ever reach the rough price neighborhood ($1500?) and have a single-digit-seconds repaint time
I work with an event org with a fairly common name, and another city in our region has an event with the same name. For some years, we’ve outranked them for major keywords and getting their confused customers was becoming a headache for us.
So now if our website thinks you’re in the other city, a little banner appears above the content asking if you’re looking for the other site, and offers the link.
This has saved us ~10 phone calls per day in season. Before adding this link we all got to the point of just doing their customer service for them and helping people buy tickets because it was less drama than trying to get them to call the right people.