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maliman

104 karma · joined August 13, 2015

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maliman··on Show HN: A DigitalOcean-like support community for your website in 3 minutes
In addition One-click setup, Realtime notification, Custom URLs FAQs Tutorials management

And other cool stuff we'll be shipping soon

maliman··on Show HN: A DigitalOcean-like support community for your website in 3 minutes
Thank you!
maliman··on Show HN: A DigitalOcean-like support community for your website in 3 minutes
Hahahah, Illegal Substances as a Service aka ISAS. It's a metaphor from Haashs on ruby, a collection of data :)
maliman··on Show HN: A DigitalOcean-like support community for your website in 3 minutes
Sorry about, we're digging into that
maliman··on Show HN: A DigitalOcean-like support community for your website in 3 minutes
Yes it meant to be a better replacement for classic forums that are generally noisy and hard to deal with. Haash works more like Stackoverflow when it comes to questions and stays very simple with tutorials crowdsourcing too.

For using it as a customer support, generally DO encourages you to publish your question on the community instead of going with private chat and support tickets as when the question and answer go public everyone else can benefit from it and most importantly find it in milliseconds when searching on Google.

another reason is that your need for creating docs out of repetitive support queries massively drops as the Q&A is your docs.

maliman··on Show HN: A DigitalOcean-like support community for your website in 3 minutes
No. kind of, the colors and the simplicity maybe. Dropbox's UX is a good design and UX standard.
maliman··on Show HN: A DigitalOcean-like support community for your website in 3 minutes
A DigitalOcean like support community for your website in 3 minutes Hi, Soufian from Haash here, i've always found DigitalOcean support community https://www.digitalocean.com/community/questions smart and fascinating. A clever way to deliver support and manage knowledge. One of the reasons they came from nothing and became rapidly popular.

Haash is basically getting the same community support hosted space in few seconds. Just signup, create, tweak it to match your website feel and start using it.

Would be happy to answer any questions

maliman··on Show HN: Haash-Super simple one-click-setup help centers
The task of setting up a well rounded Help center is often overwhealming and tedious, espacially after long dev sessions. We've build this tool to make it super easy to create a sleek and a powerful help center in minutes. It's super simple to build and edit and has a powerful stack overflow-like built-in support community. We're beta testing it right now and we're open to all kind of thoughts and feedback.

A live demo: http://kmetrics.haash.io/help

Thank you!

maliman··on Show HN: Haaash- Launch your own Quora in seconds
Great thank you, we'll think about it. Do you have any feedback on the value proposition, pricing? TY
maliman··on Show HN: Haaash- Launch your own Quora in seconds
Just over one year ago, I became fascinated by the idea of one-clic deploy Q&A for product makers. Part of it because building our main product was hard and complicated enough that when it came to addressing users questions i wished i had a magic button. A button that i can push and get a beautiful space for users questions, just the same way we get a blog on Blogger.

Today I'm excited to share it and we'd love to take it further. I'll be thrilled to hear your thoughts, feedback and questions.

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