Equinix LD4/5/6 (Slough, Greater London) is the datacentre affected
109 karma · joined September 1, 2014
Already running discrete graphics all the time so no auto-switching.
When it works, its great which is about 50% of the time. When it doesn't and for no apparent reason, it will often reboot a couple of times (just when plugging in the displays).
Sometimes the banding issue that the M1 Mac owners have described appears on one or both of the displays.
A pretty frustrating experience.
Circa 10 years ago I was involved in a project helping transition it from 80s phone exchange into a modern facility built to a good spec. Getting connectivity out there was painful and expensive; at one point it was backhauled wirelessly to Skegness!
The opposite of what I'm suggesting is that people - individuals/companies - do not look after their own backups. That's a dangerous precedent.
Our KB platform is getting some attention as articles are improved and then the UX will be overhauled. We have work to do here and we're doing it.
Use 2FA on your Namecheap account
Maintain a sensible backup policy
Store your passwords in something secure like KeePass
I'm surprised no one else has mentioned no 2FA for the email. The email being compromised opened the door to this happening.
Self-managed a customer is responsible for their own backups. Just like with DO and that full server loss a couple of months back.
1. The credentials were resent to an already compromised email account
2. This is an isolated case
3. Established procedure was not followed
4. With thissaid, we've used this as a learning example and additional training has been provided to the individual involved
5. Anyone with any self-managed server with ANY provider should always keep their own multiple backups