Just a little update. I too got an email today from eBay saying my account has been reinstated. Just when I'd drafted a hefty email too. Oh well. I'm glad it's sorted but it's shocking how they get away with this.
I have had the exact same thing today. I got an email informing me my account has been permanently suspended. I haven't done anything wrong. I've managed to contact them a few times via email but get the exact same email reply each time. It sucks. If I'd done something wrong I'd understand, but nope. Unless buying a new phone case is a violation? I was looking for a solution and it brought me here. I hope you sort it out. Also, I made an account purely just to add a comment. Haha