5 karma · joined March 11, 2008
Coming from the inside of the enterprise web publishing world I'd suggest it's not 37signals that is missing something.
Of course the author (of the review) did found a chain of restaurants...
Maybe it's not you that needs to change but how you fit in with the dominant early-bird culture.
My own experience suggests changing personal behavior, much less personality traits, is an uphill struggle that requires substantial effort. Gaius is right on the 30 days to make a habit theory...
Active mentoring of appropriate behavior and a willingness to exclude offending users seems to be the only way to preserve the culture. But if you take that approach too far you run the risk of becoming elitist and self-righteous.
Openness has a real value and very real risks. I like the "benevolent moderation" idea suggested by murrayh the best...