mitefinedailes

How can such unscientific stuff end up on first page of HN?

Or did I miss the part where the inventor published a breakthrough technique that allows his system to break known laws of physics?

Heh, this is not the first time I get this feedback :)

Currently, I'm having more fun building software tools that are actually useful to people. Who knows, maybe a few years down the road I'll get bored by this, and dedicate my time to other activities ;)

At first, it was only for developers, actionable metrics were: number of red CI jobs, distribution of build times (especially 90th, 99th percentiles), number of open pull requests.

Now each team has their own dashboard. E.g support team shows a graph of open/assigned/outstanding tickets, with SLA breaches highlighted. Sales team shows a sum up of data anomalies in their CRM (missing data, inconsistent states).

The rationale is that anything that shows up in red needs immediate action from a human being to avoid blocking the team, and we strive for the right balance between always green and always red (which are both useless states).

Convincing the team that always-on dashboards with critical, actionable metrics would improve release rates and uptime.

Making sure that upcoming new features and achievements are showcased to the whole company through weekly demos.