435 karma · joined September 19, 2022
@noashavit on LI, X, and Github.
Support agents are a brand’s first line. It hope they invest is good agentic support to protect their brand. Time will tell I guess.
Perplexity for deep research
Claude Opus for coding, Sonnet for writing
Gemma4 for local AI overviews and analysis
Qwen coder for local prototyping
"somewhere in your org, there are ~five people who are going to deliver you 100x the amount of value you ever thought possible. Your first job is to figure out who these five people are (no matter how junior they are on paper!), explain the urgency of the situation with them, and give them the career opportunity of a lifetime to rebuild the company with you."
Start on a small limited scope. It should be a something you can do in your sleep with data you know and understand. Define a narrow scope and thorough guidance for the agent. Then have it create a plan, draft the outreach, and present to you for approval before executing. You can have it send you an email or slack you with everything.
Take the extra time until you have trust in the output, because real world messiness breaks most agents. Even those that worked well as prototypes.