69 karma · joined February 9, 2022
I started picking it up now and the resources to find games are great with Chess.com and Lichess but have found myself trying to relearn the skills and reading after losing 100 straight games.
With a fixed monthly fee, how much listening each month does it take before your customers are unprofitable for you similar to the Netflix problem.
There are plenty of people who use moderate amounts of enjoyable things like alcohol, gambling, unhealthy foods, and drugs. There will always be outliers who can’t control their consumption and have lives ruined by it.
More delays and returns than ever, slow shipping, and if you ever need support, it has turned into a black hole where you can’t get anyone to help. Had a gift card they confirmed wasn’t activated and bought through them directly and has been a struggle to get any refund or answer.
Telephony is a cost center for most companies and the work to build clean experiences for callers is not a priority so a lot of companies have these broken systems and spending money maintenance to keep them running instead of understanding how a proper experience for someone helps their business and brand.
Their time to zero is in the 2-3 year range but a lot of companies are dealing with a people issue to make sure staff is aware of the state and has confidence they aren’t going to get laid off.
Most seem to have held for 3-4 weeks. Will see at that point how many are paused indefinitely or are back to normal.
If a company is near the end of the runway, they maybe in damage control and would be concerning.