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qeorge

4,895 karma · joined March 17, 2009

1 of 2 founders of Illuminati Karate, a software company in Raleigh, NC. (http://illuminatikarate.com)

Our Startups:

Gold Plugins - Premium WordPress plugins - www.goldplugins.com

Hello Testimoinals - Collect Testimonials Automatically - www.hellotestimonials.com

Email: george@illuminatikarate.com. Drop me a line - I'd love to hear from you.

Current topcolor: #339933

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qeorge··on Black Swan Farming
Do you think YC helped the Black Swans become Black Swans, or were the founders unstoppable?
qeorge··on Good riddance, PayPal
Anecdotal, but maybe helpful: we had a customer purchase software from us almost a year ago, who paid via PayPal but using their Visa. They've now initiated a chargeback. When that occurs, Visa takes the money from PayPal, who takes it from us, immediately - Visa presumes their customer is "innocent" if you will.

It makes no sense, but if you don't like it your option is to not accept Visa. They own the customer so they make the rules. It doesn't matter if its PayPal, Stripe, or any other merchant - if your buyer initiates a chargeback, you'll lose the money until its resolved (~6 months, usually).

As such, PayPal/Stripe/any other merchant account will hold your money for a period of time, until they are comfortable that either:

    1) its been long enough that a chargeback is unlikely
    2) they'll be able to get the money back from you if a chargeback occurs later.
FWIW, all the credit card companies behave this way, and allow their customers to initiate chargebacks for variable lengths of time (sometimes depending on the card type - richer clients can chargeback later.) My understanding is that AMEX has no time limit on chargebacks.

Also relevant to this specific case: its against the TOS of Visa/MC/AMEX/etc to charge the buyer before shipment. You're supposed to authorize at time of purchase and capture only when you actually ship the goods. The OP seems to blatantly violate this, and I suspect they'll have to change the practice regardless of their choice of merchant account.

None of this excuses PayPal's lack of customer support. But Stripe et. all may not be the panacea you're hoping for. Credit cards are where these crazy policies originate, and unless you're prepared to stop accepting them, you'll have to play ball.

qeorge··on Apparently Yelp has a no-fly list
Another option would be to leave with the student, and let your other "kids" stay if they want to.

That's a pretty shitty experience, to be the only one who can't get in and have to walk away alone. A little solidarity would have gone a long way.

qeorge··on WP Engine launches git deployment for WordPress
Their blog has more information: http://wpengine.com/2012/07/wp-engine-announces-git-push-to-...

Also, their git site has a bit: http://git.wpengine.com/

qeorge··on Tesco Discount Barcodes, Cracked
Yes, but they have to recalibrate them every so often and they get overly sensitive again.

Problem is, every time it beeps at you and the cashier overrides it, it averages your item's reported weight with the ones its seen before. So if a cashier is overriding it all the time (as tends to happen with constantly beeping things) the weights drift off, and the whole thing is quite useless.

qeorge··on Show HN: Gridspot, 10x cheaper cloud compute using distributed computing
I'm curious to see if this works.

"SETI but paid" is a very tempting idea, but we could never get the back of the envelope math to work out to the point where we could pay the contributors anything compelling (e.g., enough to offset their power cost).

I guess you can get a few people to sign-up for fun, but we could never come up with a reason other than serendipity that would make people donate their CPU time for us to resell. I'll be interested to see how/if they respond to this challenge, or if there's something I'm not seeing that makes this point moot.

qeorge··on Trello is now half million strong
We implemented Trello, along with daily working/billing about a month ago, and I don't think we'll ever go back. Working on one project per day instead of trying to do 100 things at once cut my stress in half and doubled my productivity.

Trello makes it easy to see what's getting done by whom, and who is available to work on the next item coming down the pipe. Client work gets done faster, and we have more time for internal projects. We have one board for invoices, one for leads, and one for projects. Its a great system.

So, we owe a huge thanks to the folks at Fog Creek, and I can't understand why we can't pay them. But also to Ryan Carson and Thomas Ptacek, for their strong recommendations of Trello[1] and daily billing[2], respectively.

[1] http://ryancarson.com/post/24884883426/how-i-manage-40-peopl... [2] http://news.ycombinator.com/item?id=4101802

qeorge··on Bringing Craigslist Back
http://en.wikipedia.org/wiki/Feist_v._Rural

This is (to my knowledge) the most relevant case regarding facts and copyright. Rural made a local phone book, and Feist made an aggregate phone book which wholesale copied Rural's listings (and presumably others).

In this case Rural did seed their phone book with fake listings as you describe. Feist copied the fake listings along with the legitimate listings and still won the case.

qeorge··on Don't Follow Your Passion: A Smarter Way to Find a Product to Sell
Thank you so much! Wow. Just seeing this response.

I'll definitely check out your eBook. Thanks again!

qeorge··on Munchery Is Trying to Reinvent The Personal Chef, And Early Signs Are Promising
At my shop in Raleigh, NC, we order lunch delivery once a week from a local, home-based cook for $8/person (sandwich, side, drink). It's our favorite day of the week now, and one of our most productive because everyone eats together in the office or the park next door.

Its so much healthier, cheaper, and easier than any other option. She just emails us the menu on Monday morning and we all pick what we want and email it back. Couldn't be easier.

Point being: I think a lot of people want to buy this, and would if only it was easy to connect with local cooks (a friend referred us to Thao, or we'd have never known about her). ZeroCater is a great idea as well, but I really like the aspect of buying home cooked food from a local person vs. a restaurant because its cheaper, usually healthier, and its the closest thing to getting a home-cooked meal from my Mom.

(Sidebar: anyone in Raleigh, do yourself a favor and check out Thao Beck at http://www.lunchboxnmore.com/. Just shoot her an email and say you'd like to get the menu next week and she'll take it from there [or email me and I'll be happy to introduce you]. I can't recommend her highly enough, especially for companies. Here's a couple favs I had to photograph: http://imgur.com/a/v80kd)

qeorge··on Asking An Employee To Leave The Company
I've fired people and I've been fired. Its excruciating for both sides, and embarrassing for the person being let go. There's very little danger of it being too "rosy."

Fred's further advice of getting right to the point and giving them honest, clear reasons is spot on. He's not advocating for bullshitting the employee; he's advocating for not being a dick when there's no reason for it.

qeorge··on Don't Follow Your Passion: A Smarter Way to Find a Product to Sell
Does anyone have experience with drop shipping? Specifically, how to connect with a supplier?

I get the concept, but I have no idea where to find a good supplier. We'd love to do an e-commerce play but don't have anything (physical) to sell.

All the info I've found online has been spammy (e.g., lists of drop shippers for sale on Digital Point).

qeorge··on This teenager is hot property in Silicon Valley
We sold Lachy the PSDtoWP.com domain a couple years back. Helluva negotiator, would never have guessed he was 15(?) at the time. :)

Glad to see it worked out. Congrats!

qeorge··on Make Better Select Boxes with Chosen
Leaving this here in case it helps someone:

In Firebug, you can ask the :hover state to stay active.

    1. HTML tab
    2. Click on the element
    3. Style menu on the right panel
    4. choose :hover
It tricks the browser into thinking the mouse is really over the element (i.e., it doesn't just add :hover), so if you have a hover class added via JS that should work too.

(Apparently this feature has been there for a long time, but I only found it recently. Changed my Firebug life.)

qeorge··on Scaling PHP Book: I will teach you to scale PHP to millions of users
I'm expecting the book to go much further than this. Your list is a fine starting point, but its fairly basic and lacks specifics.

I want to know about the weird things that happen when you push your PHP stack to really ridiculous limits. I think that's what this book will offer. If it ends up being stuff like "use APC! minimize trips to the DB!" I would be very surprised and disappointed.

qeorge··on Firefox 13 Released - Homepage + Speed Improvements
Maybe I should file a bug report then?

[Note: I literally just downloaded it, upgraded, and had this experience.]

qeorge··on Firefox 13 Released - Homepage + Speed Improvements
Note: if you're upgrading Firefox and you didn't have SPDY enabled already you'll have to enable it manually.

(about:config, network.http.spdy.enabled = true)

qeorge··on Building a MongoDB Clone in Postgres
In my (limited) experience with Mongo, its just not like that.

You can't just (quickly) query any key in the document - you have to define indexes anyway or you'll be doing the equivalent of a table scan or Map/Reduce.

Document databases shine when you're just not doing that kind of query anyway, and you've got a ton of data to store. If you need to do e.g., fulltext and/or geospatial search you should probably use a search server anyway (I like Sphinx), and then just lookup by PK in whatever datastore you're using.

Its been mentioned elsewhere on this thread, but I'm also quite fond of the old FriendFeed method: serialize your arbitrary data into a (MySQL) BLOB, and then run a background process to build "indexes" (really tables) when you find out you need them.

Its ridiculously simple to start doing that, and there's no new tech to learn.

qeorge··on On Facebook, ‘Likes’ Become Ads
Here's what one looks like, for the curious:

Mobile: http://i.imgur.com/kQlmh.png

Desktop: http://i.imgur.com/ZiOqX.png

This appeared in my news feed last night, and is still there now. It moves like a normal item (i.e., its not 'sitckied' to the top or anything like that).

On mobile its pretty jarring. Bigger than any other posts.

qeorge··on We just launched Beluga, a free analytics tool for musicians
Really cool, but I'm worried about your sample size.

http://beluga.grooveshark.com/artist_report.php?artist_name=...

100% male?

qeorge··on Meteor (YC S11) gets $9M in funding
Not everyone who can run a node.js server wants to (raises hand).

Think about Mailgun: obviously I'm capable of running a mail server and parsing incoming mail. But they can do it better, at a price that's cheaper than my time, and give me high availability without my paying a sysadmin.

Its an easy sell.

qeorge··on Flightfox (YC S12) Raises $800k to Crowdsource Flight Search
It sounds like the basic idea is that these flights are there for the taking, but the search engines to find them all suck, to the point that someone will pay $40 to hire a flight search expert.

Some immediate concerns:

Is this really a problem that most people have? (i.e., do most people think Kayak sucks that much?)

Even if they do, how often is this a problem? Once a year?

Are you cooked if Google finally makes a decent flight search engine?

Do the most frequent/valuable flyers even care? (business flyers who aren't paying the fare anyway)

Your solution is full of friction and extremely slow (paying, waiting for results, administering a contest, etc). This model works for 99designs because hiring designers is even more annoying and unpredictable than running an auction. Is flight search the same kind of problem?

The angle, of course, is that you can "resell" the surfaced deals. i.e., when a good deal is surfaced you can promote it on your homepage, sell it to others, and hopefully make a nice commission from the airline. I get that. I just don't see enough people using the service to surface enough deals for this kind of serendipity, and there's nothing to stop Kayak/Orbitz/etc from scraping the deals you do find.

That said maybe you'll learn enough about 'why flight search sucks' that you'll invent a killer new engine and get rich. But I don't think crowdsourced deal finding for flights is a viable idea.

qeorge··on Facebook trades under $30, down 7%+
Considering Google's ARPU is ~$30, and Facebook's users aren't nearly as valuable as Google's (IMO), that's a big hell no.
qeorge··on Leaky adds Esurance to auto insurance comparisons
To that end, you guys may want to try creating some evergreen content pages that are accessible to the search engines. Right now there's only 3 pages (other than your blog) which can be reached by a crawler: home, about, & contact.

Mint.com does a great job with this, if you need inspiration.

qeorge··on Wrong man was executed in Texas, probe says
Your thesis is that without the death penalty there would be more Ajmal Kasabs. That there are would-be-terrorists who don't act because of the death penalty.

To me, that's absurd on its face. Such persons are beyond reason. Don't forget, amongst this group are suicide bombers.

In the U.S. at least, its widely accepted that the death penalty is not a deterrent for murder, much less terrorism.[1]

[1]http://www.deathpenaltyinfo.org/files/DeterrenceStudy2009.pd...)

qeorge··on Ask HN: (Self hosted) App Hosting platform for developers?
You can make your own pretty easily with a bash script.

You basically just need to clone from git, setup a VirtualHost, and restart Apache/nginx. I don't have experience setting up Scala, Ruby, etc, but I've done this for PHP and its trivial.

Start by writing a list of commands you issue to start a new project on your dev server. Then add variables, a web form, and you're done.

qeorge··on Show HN: DoodleOrDie - "a game of telephone with doodles" in Node.JS
Big fan of Doodle or Die. Two things I was very impressed with:

1) Ability to play without signing up. When I finally did sign-up, they asked for few permissions from Facebook (only name and email, IIRC).

2) Trolls don't ruin the game. The community is great, and will just play through. Example: http://img40.imageshack.us/img40/564/doodleordiecomce5t8eyus...

Its addicting.

qeorge··on The frequent fliers who flew too much
Awesome story. Reminded me of this one from Derrick Sivers:

"In 1996, I had a little record label, so I got a UPC barcode account, so I could put unique UPC barcodes on my CDs. I had to pay $750 to the Universal Code Council to get a company account, but that meant I was allowed to create 100,000 products under my account. Musician friends asked how, so I showed them how, but also said they could use one of my product IDs.

At first, I did this for free, as a favor, until friends started sending strangers my way. Because it took a little work to generate the number, create their EPS/TIFF graphic barcode, and keep track of their unique IDs forever, I charged $20.

Over the next 12 years, this made me almost $2 million."

http://sivers.org/sharing

qeorge··on Skype replaces P2P supernodes with Linux boxes hosted by Microsoft
But if you send a message they won't see your message until you're both online again. So if you sign off before you sign on, it won't send until both clients are online again (could be days).

If you use multiple computers it gets worse - if you send the message from your laptop it won't go through until the laptop and your friend are online again.

Its not a huge problem with a 1 on 1 chat, but with groups its frustrating.

We benefit greatly from having the chat room as sort of a canonical log of what's happening. Its nice to be able to leave a message for coworkers before you sign off for the night, and know that everyone will see it. With Skype we didn't have that guarantee.

qeorge··on CloudFare outage (System Status, back online now)
This explains a lot, thanks. We noticed that the traceroute for one of our domains was running through Asia (usually DFW) and found it odd. It also changed shortly when the sites came back online.

Glad to know it was just a mistake though, as opposed to an attack or failure. Much less worried about recurrence.

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