349 karma · joined July 30, 2023
Guest died from allergic reaction despite informing staff multiple times of the risk, but the case was dismissed because they had signed up for Disney+ years prior.
Wow, some "the killer is calling from inside the house" vibes right there. But I totally agree that the game of telephone has always been _an_ issue - maybe not _the_ issue but certainly a big one.
Just out of curiosity, do you have a specific objections to using the technology? I totally understand the burnout however (I'm rapidly approaching 50 myself).
Sounds like "blame the victim" mentality to be honest.
The AI agent and I went back and forth for like 5 minutes before I got a person (I think!). When the human agent got on the chat I pretended that I had traumatic brain injury from slipping and falling trying to retrieve my misdelivered items.