2,507 karma · joined July 16, 2018
While it could be a case of capitalist greed, it could also be a case of strategic misalignment of incentives for workers (too little pay, insufficient incentive to keep the job, etc.)
Note that I said I have been a customer for a long time, not that I know how well the company is managed or whether it understands incentives for its workers enough to thrive. This news about acquisition suggests perhaps its model was not working.
It could also be a casualty of the immigration crackdown on labor availability, or a consequence of inflation on tips (when the groceries already seem overpriced bc of inflation, maybe tips are lower), etc.
- in the past few years, orders are frequently not received.
- in the past few years, fruit/produce is often covered in mold, rotten, or otherwise unacceptable.
- in the past few years, delivery time estimates are frequently missed.
- in the past few months, customer support got significantly worse and came to resemble the bad attitude and general grudging unhlelpfulness of AirBNB's support team.
I think the main issue has been a big shortage of supply of workers who are willing to do the job and who can do it well. Often times the person delivering the order (and the order itself) smells strongly of cigarette smoke, and increasingly I've had drivers refuse to bring the order to the door, etc.
Add to that the impact of the labor shortage on grocery stores that makes stocking less reliable and results in no availability of bags, greater chances of rotten produce, etc.
Instacart does stand behind it service and I have received full refunds for the non-delivered orders and the rotten produce, but such things must take a great toll on the profitability of the business.
Now that this data has been leaked, identities can be correlated with facial recognition, gait analysis, and other biometrics to conclusively identify the agents who committed crimes. Much of the video footage shows agents flagrantly breaking the law, abusing power, violating the rights of citizens and noncitizens alike.
Now that his leak has occurred, criminal ICE agents will be brought to justice for many of the crimes committed already, and the data will also inform the prosecution of crimes they will likely commit during the rest of Trump's term in office. Many of the crimes are violations of state law, so there is nothing the executive branch can do to stop the prosecutions.
Meanwhile the US now has a collapse of due process, concentration camps on domestic soil and abroad, many officials and family members who are suddenly billions of dollars richer, crony firms that are billions richer, and a docile and captive congress that seems unwilling to stop any of it.
I suspect this one was actually meant as a joke, although it is not remotely funny in my opinion.
Someone in Trump's orbit who writes them gets an immature charge out of trolling people.
So far my prediction about Trump have sadly been correct: The US is getting weaker and poorer every day.
There is nothing wrong with practicing craft, but when craft starts to matter more than vision/ambition (as it has for many engineers, even very good ones) there is going to be resistance to any method that de-emphasizes craft and emphasizes vision.
Even things like Ruby on Rails and node.js (in their early days) irritated some software crafspeople for the same reason, the tools felt like the happy path was somehow a mediocre one that was willfully ignorant of craft.
Suddenly, agentic coding has seemed to remove much of the craft from software engineering, and those who have been showing up every day celebrating craft are feeling it like a gut punch.
This is illusory bc craft still matters -- rust is a superb example of how craft matters more than ever in an agentic world, fwiw.
(future generations will be taxed for all of Trump's gravy train)
Note that whatever it once meant to be "conservative", wanting less government control of markets, etc., today's GOP is the party of economic central planning and limiting economic freedom, and also authoritarian rights violations on US soil.
There is absolutely no excuse for supporting the Trump approach / agenda unless one intentionally wishes to see laws broken and democracy subverted.
The exchange/marketplace is the oldest business in the world. How absurd that in 2026 seats on exchanges cost millions and the entities that control exchanges are mechanisms of gatekeeping rather than quality control -- the cronyism shown to SpaceX reveals just how corrupt it's become.