25 karma · joined May 5, 2021
Another option might be no returns at all. This way buyers will need to do their due diligence before buying and less likely to impulse purchase crap. Probably better for the society as a whole. Also things will be cheaper as retailers will not need to account for any returns.
I really wish Amazon expose return rate for each product. That would be better indication of customer satisfaction.
Also I wish there was not such a stigma against returning products. That would be a good way to drive bad players out of business. A few times when I returned something I apologized too much but store employees said that I am doing them a favor by returning it because this is how they determine what to stop selling in their store and prevent shier people from buying junk products.
I guess different people will react differently to such images, some may become desensitized, some will become more sensitive like you, or some will go in shock and depression like me.
And that bring me to people literally dying because of bugs in software like in cars or medical devices etc. That might be one time where I would have no problem sacrificing my family time for getting bug fixed. But most other situations are just artificial and deserve no extra stress.
The best approach is to show concern, managers love meetings, so schedule a meeting to discuss. Don't fight back on deadline but try to understand seriousness and inform them of your status. Really it maybe waste of your valuable time, but your manager needs to report to their manager. They will love you for scheduling a meeting, you are speaking their language. Give them daily or weekly update via email or Slack. That shows them you are serious about deadline. They really just need to stay informed.
Finally, don't waste your personal time on fixing the bug after work. After 5PM spend time with your family and friends. Don't let management fool you in thinking that this is the last hard deadline. They will abuse you if you let them. It is just simple human nature. Don't let them abuse your coworkers either. It takes just one overzealous employee to destroy work-life balance for everyone.
Ever since I have realized that deadlines are mostly meaningless, I have missed many and there were zero negative consequences. In fact, opposite happens most of the time, management stop setting ridiculous deadlines. You just need to make sure you are doing solid work everyday for 8 hours and that's it.
The most obvious and legal form of kickbacks is just regular sales process that involve a lot of nice dinners or even trips to conferences on nice resorts. One of my old boss owned his company and it was so normal for him to go out for 4 hour lunches with clients.