759 karma · joined January 5, 2020
However some companies do it well - recently had to do a warranty exchange with Apple - after I couldn’t find anything useful in their warranty webpage, I hit their Support app with the question (which essentially initiates a chat via Messages)
Within minutes I had a response, where a voice callback was scheduled (within about 10 mins since I was available), then onto an immediate escalation (by them, not me) to further verify/qualify the defect, to eventual resolution, all within 30 mins (which included me fumbling a bit to get pictures while the agent waited).
Overall I was very satisfied with the overall process, as I didn’t have to sit and wait on hold at all to start addressing my issue.
She says that like it would’ve been a bad thing.
So let them know. Put a value on it too. Then maybe they’ll be more careful in dismissing “false positives” as a business cost (especially for someone like GitLab competing for business).
I wonder if there was one with Nelson Muntz pointing, with the caption “Ah-ha! Your AI doesn’t even know what telescope took what picture!”
Sure there’s a chance, which is equal to the chance the NSA will coerce you into it by blackmailing you based on the info they have on you.
Just waiting on that bubble to burst.
If the argument is that tipping keeps their prices low (costs/wages), aren’t you just ending up paying the same price anyways in the end? Like, why all this extra BS?
Just pay decent wages, set fair prices, and make no more tipping “the norm” instead.
It’s a quite interesting channel, worth following IMO.
This scenario illustrates why “smart” TVs aren’t such a great idea (you think it’s dead and can’t log out, but someone else eventually fixes it or uses its parts)