> His offer was immediately declined, and Sangster was ordered to return to his seat. Sangster says he immediately complied, but while waiting for departure, he decided to take the opportunity to write a complaint on the Delta app about the delay.
> The same flight attendant who had ordered him back to his seat noticed Sangster writing the complaint, and within minutes, a ground agent had boarded the plane and was telling Sangster to collect his belongings and get off.
I feel like there's more to this story than what the author suggests.
How does one "notice" another person on their phone writing a complaint?
It just looks like you're on the Delta app, which is normal on a flight.
And under that statement, the title is wrong, they weren't thrown off for offering to fix something, but for writing a complaint, which I don't believe.
Now if the person was vocal about their complaint as well, then I can see noticing...