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thisismarc

9 karma · joined October 24, 2024

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thisismarc··on Show HN: Microsoft Teams Ticketing System – Ticketing as a Service
Yes, but we did undergo the Microsoft Certification process, which includes independent verification of the effectiveness of our security, privacy, and compliance controls done by Microsoft.
thisismarc··on Show HN: Microsoft Teams Ticketing System – Ticketing as a Service
Hi all, thanks for your feedback! There are some really interesting insights in the comments section. I apologize if it seemed SEO-purposed; my only intent is to make more people aware of our app and gather resourceful feedback :)
thisismarc··on Show HN: Microsoft Teams Ticketing System – Ticketing as a Service
thanks for your feedback! :)
thisismarc··on Show HN: Microsoft Teams Ticketing System – Ticketing as a Service
We do have paying customers, and since the premium plan is targeted for SMBs, we think it's enough. I'm open to suggestions about the quotas
thisismarc··on Show HN: Microsoft Teams Ticketing System – Ticketing as a Service
thank you for your feedback :)
thisismarc··on Show HN: Microsoft Teams Ticketing System – Ticketing as a Service
can you share why it's a turn off for you?
thisismarc··on Show HN: Microsoft Teams Ticketing System – Ticketing as a Service
Can you share why it’s a non-starter for you to use app limited to Microsoft Teams?
thisismarc··on Show HN: Microsoft Teams Ticketing System – Ticketing as a Service
I apologize. We did have some issues with the website's mobile version yesterday, but we've fixed it now. ;)
thisismarc··on Show HN: Microsoft Teams Ticketing System – Ticketing as a Service
We mention HIPAA and GDPR to address data privacy concerns for users in regulated industries, as we don't only target the IT sector. Since I couldn't share a direct link to the Microsoft Teams app store, I used the landing page URL as a workaround.