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thorsteneckel

18 karma · joined September 14, 2016

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thorsteneckel··on Ask HN: Who is hiring? (September 2018)
Zammad | Frontend, Fullstack, UI/UX | Open Source | REMOTE | FULLTIME | https://zammad.com

We're Zammad - an Open Source Zendesk alternative. Our beautiful and award winning ticketing / customer service system grows in numbers of users and supporters every day. So it's time for our already international team to grow as well.

Zammad is made of a Rails (5.1, 5.2 soon) REST API backend which powers a SPA build with jQuery, Coffeescript, Spine.js, SCSS. Feel free to check it out over at https://github.com/zammad/zammad

Frontend: We started out with Coffeescript and jQuery (as may other Rails projects out there) but want to migrate our frontend over to a more modern approach. We're looking for someone professional, reliable and experienced to support us with that with the option to take a leading role in the process and for the frontend in general.

Fullstack: We're in the final phase of completing our "zero (known) bugs" goal and already started working on refactoring the whole code base while providing new functionalities that our users and customers love. Help us with creating an exceptional Open Source developer experience, codebase and tool in general. We'd love to welcome someone with a strong Rails and/or Javascript background to the team.

UI/UX: Our beautiful and award winning UI / UX is mentioned in all of the positive feedback we receive over various channels. It's crucial to us that we keep that level as the application grows and extends. We're still searching for someone who is willing to take over the responsibility and freedom that comes with it to make the UI / UX of our SPA even better.

I'm looking forward to hear from you lovely people.

Get in contact via jobs@zammad.com and refer to Thorsten. Thanks!

thorsteneckel··on Ask HN: What problem in your industry is a potential startup?
We're in our first month of releasing Zammad [1] an open source Zendesk alternative with pretty neat features. You can check out some screenshots or a free 30 day trial oft our hosted solution on our commercial site [2]. I really like your feature ideas and will later create issues for them. Would be great if you add some too if you have more of them.

Full disclosure: I'm part of the maintainer staff.

[1] https://github.com/zammad/zammad/ [2] https://zammad.com

thorsteneckel··on Show HN: Zammad – Open Source ticket system
Done with: https://github.com/zammad/vagrant Please note: https://github.com/zammad/zammad/issues/280
thorsteneckel··on Show HN: Zammad – Open Source ticket system
Thanks! We'll fix it asap.
thorsteneckel··on Show HN: Zammad – Open Source ticket system
Thanks! We fixed and pushed it.
thorsteneckel··on Show HN: Zammad – Open Source ticket system
Good point! Not yet but I created an issue for that: https://github.com/zammad/zammad/issues/253 we will come to that as soon as possible.
thorsteneckel··on Show HN: Zammad – Open Source ticket system
We just published our new open source ticketing and customer service system.

Commercial page: https://zammad.com/ Source: https://github.com/zammad/zammad Org page: https://zammad.org/ Foundation page: http://zammad-foundation.org/

Background: The founder and creator of the OTRS ticket system build an open source Zendesk alternative with some pretty neat features which can be found here: http://days.zammad.org/

Can't wait to read your feedback and what you think.

thorsteneckel··on Ask HN: How to Learn OOP
Practical Object-Oriented Design in Ruby (POODR) by Sandi Metz opened doors for me - http://www.poodr.com/