275 karma · joined September 29, 2009
Uber burns cash like pretty much any funded startup but there's nothing in the article suggesting their unit economics are flawed. Is the author really suggesting that competition law should force companies like Uber to set their price higher than the competition?
It's called disruption for a reason.
The algorithm for the front page favours newer things and attempts to generate traction for discussions. I'm speculating here but once something hits 40 comments, not only can it be deemed 'controversial' it could also just mean the article may be able to sustain itself better without more eyeballs, and the front page can 'move on' to other newer things.
Ultimately the Hackernews algorithm should prevent anyone using it as a cheap referral source. 40 comments should have given you some valuable feedback, which is what Hackernews is good for, primarily.
Watch this video for background: http://vimeo.com/54118238
Can't wait for the Facebook version of this plugin.
Don't let all the hype get to you. Life is not about building Instagrams or WhatsApps, you might as well play the lottery.
So say you can't do it and then you can... sounds like you just have a pre-life crisis.
Set yourself up for a tiny win, like, try and run 10km, or get a first-aid diploma. Fist pump, you're not a failure. Then set your next target. Enrol for uni, flip some burgers. Life is the same for everybody, by the way.
The problem is, you are pretty smart; the nice thing for dumb people is that it's easier for them to be happy but you'll get there, too.
* 6. LinkedIn. Please do NOT shop through LinkedIn for all the important sounding senior practitioners in town, and ask them to connect. It comes across as bush league, it shows poor judgment, and you are ignoring the fundamental rule of connections – reciprocity. Networking is conducted between individuals who have met or worked with each other, and who can provide equal levels of help to each other. If I would be only the 5th connection you have on LinkedIn, and I’m bringing 800+ connections to the table, what you would get is the ability to harvest my contacts for job leads, and I get – absolutely nothing of use or interest out of accepting your invite.
These types of wishful connection requests come across as self-serving and tacky. Of course, if you’ve been an intern for someone, please ask them to connect. Every professional I know bends over backwards to help their interns, give them recommendations, etc. However, if the only way you met a business leader was because they came to class to speak, please hold off on the presumptuous urge to ask them to connect with you. Right now, your LinkedIn connections should be classmates, professors and the people you worked for at internships or part-time jobs.
edit: it has now. I rest my case.
If you say you are friendly with Zendesk, why did you name your product Zen-something if there is no strict affiliation between the companies, it doesn't make any sense, it should be lesson for others. The thing is that "being friendly" is not really tangible in legal terms. In fact it's the "being friendly" part that probably brought this on because if Zendesk hadn't heard of you and their customers weren't using Zenbilling then your application would probably have done through without hassle.
I know, and probably Zendesk do too, that what they are doing isn't strictly "nice" to you. But there wasn't any official partnership or other deal or agreement in place and that ultimately means there is no relationship between the companies.
What you are doing is right, find a new name and move on. But don't let it spoil your "friendship", and although probably there's no room for "favours" anymore, keep your mind open for mutually beneficial agreements instead.
Once all the dust settles, it will be clear that Freshbooks IS a complete rip-off of Zendesk. 'RipoffOrNot.org'... errrm yes. You could think of worse products to rip off, so in that sense they've done well.
I'm not going to point out the obvious stolen elements. Anyone can see the app is not just inspired, but clearly deliberately copied. They've also spent a lot of time reading all the feature requests on the Zendesk forums. There is also an import feature from only one competing helpdesk product. Guess which one.
At the end of the day, Freshdesk is built exactly like any Zoho product (Girish worked for Zoho). And based on how it feels it might as well be a Zoho product: feature wise it ticks a heap of boxes and it's low cost. But to live with it has many limitations that won't stand up in actual real life, as in this case, the running of a help desk. It's seriously lacking workflow, custom widgets, the 100+ 3rd party integrations, and plenty more settings and customizations that make Zendesk what it is.
Zendesk has many decent alternatives but Freshdesk isn't one of them. If you're actually considering Freshdesk there are a huge amount of alternatives including freemium ones. Mojo Helpdesk comes to mind but really the web is full of them.